Last Updated Sep 9, 2015
By using JOYCITY’s online websites, services and products, users agree that we may collect aggregate information, individual information, and personally identifiable information as defined below. We may share aggregate information and individual information with other parties. We shall not share personally identifiable information with other parties except as described in the policy below.
"Aggregate information" is information that describes the habits, usage patterns, and demographics of users as a group but does not describe or reveal the identity of any particular user.
"Individual information" is information about a user that is presented in a form distinguishable from information relating to other users but not in a form that personally identifies any user or enables the recipient to communicate directly with any user unless agreed to by the user in advance of such communication. This information may be used to improve our products and online sites, for internal marketing studies, or simply to collect demographic information about our users.
"Personally identifiable information" consists of a user's name, email address, physical address, user’s software & hardware attributes or other data about the user that enables the recipient to personally identify the user. While JOYCITY collect personally identifiable information on a voluntary basis, for certain products and online sites, our collection of personally identifiable information may be a requirement for access to the product or site. We may allow third parties performing services under contract with us to access stored information but such access shall only be to the extent necessary to provide those services.
JOYCITY may release personally identifiable information to comply with court orders or laws that require us to disclose such information.
An Internet protocol (IP) address is the unique number assigned to your server or Internet Service Provider (ISP). JOYCITY may track such IP addresses for system administration, to report aggregate information, site tracking, security purposes, or to prevent our servers from being abused.
The personal information you provide to the JOYCITY will allow us to fulfill your product or service order; alert users of new products or services, features, or enhancements; handle or route your customer service or technical support questions or issues; or notify you of upgrade opportunities, contests, promotions, or special events and offers. We may enhance or merge the personal information collected at our websites, services, or games with data from third parties. We may also provide your personal information to trusted partners who work on behalf of or with JOYCITY and or other affiliated companies. In such cases, we will notify the users that the information will be shared and provide you with an opportunity to opt-out.
We may also use your personal information for internal marketing, profiling, or demographic purposes, so we can adapt the products and services to better suit your needs. We do this to better understand and serve our users.
JOYCITY may need to disclose your personal information to third party vendors to fulfill product orders or prizes, to process mailings, or to process, analyze, and/or store data. We will attempt to ensure that these entities do not use your personal information for any other purpose, and that they have agreed to maintain the confidentiality, security, and integrity of the personal information they obtain from us.
We may also disclose your personal information to a third party if we decide to sell a line of business to that third party, so you can continue to receive service and information in connection with that line of business with as little disruption as possible. Similarly, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your personal information may be transferred to our successor or assignee.
Our sites may also have message boards and/or chatting areas where users can exchange ideas and communicate with one another. When posting to a message board or chatting area, please be aware that the information is being made publicly available online and the user does so at his/her own risk.
If for any reason you are concerned with the way we are using your personal information, or would like to correct or delete your personal information, you may correct and/or delete them in the “Account” page once logged in. Please note that deleting personal information will lead to the termination of your account and applicable services.
The user must ensure that the personal information he/she has provided to us is accurate and up to date in order to prevent problems. If it is found that the user’s personal information is defective or inaccurate in any way, the user shall assume the responsibility of all loss and damages caused by that defectiveness or inaccuracy. If it is found that the personal information listed by any user is false, the user’s account may be seized temporarily or permanently.
The user has the right to have his/her information be protected; however, at the same time he/she has the obligations to protect his/her own information and not violate other users’ personal information. Be careful with your personal information as well as your password and try not to violate others’ rights to privacy including messages privately sent. If you fail to uphold this obligation to protect your own and other’s personal information and dignity, you may have your privileges on our websites, services, and games be blocked through internal or legal action.
JOYCITY take precautions to protect our users' information. When users submit sensitive information through our websites or games, that information is protected both online and offline. We have established and maintain reasonable security procedures to protect the confidentiality, security and integrity of your personal information. We use encryption, (SSL or SET) and other technical measures (such as off-site backup, security testing, and password protection), and we implement offline efforts to further protect this information, including limiting employee access to personal information and updating our employees regarding our security practices and privacy policies. Please recognize, however, that "perfect security" does not exist on the Internet.
We do not knowingly collect personal information from children under 13. We take children’s privacy seriously and encourage parents to play an active role in their children’s online experience at all times. Children under the age of thirteen years old should not attempt to open an account or otherwise access this Site or Service, including playing any games