We've confirmed that there has been a miscalculation in
exchanging Repayment Points for FreeTickets.

 

Contrary to the mechanics of Prediction Mode, there have been a lot of
overpayment cases due to the ratio of FreeTicket rewards from winning
a match prediction being set incorrectly.

Thus, some users took advantage of this and used their FreeTickets in
exchange for Helena's SPC Coupon multiple times.

 

In line with this, we will temporarily exclude FreeTickets from Helena My
Pick Event as one of the payment options to mitigate similar cases
and rectify the issue as soon as possible.

Furthermore, users who want to participate may use their regular Gkash.

 

Our Developers are now working as fast as they can in checking all users'
data, and we'll make sure to provide an update on what will happen
next once we're done with the investigation.

Thank you for your understanding!

- Freestyle 2 Team